Ring Doorbell record after people pass

It start recording after people pass or just skip and just ear people walking away that happens often when I first purchase it it work great the first 3 year now since last year that problem started and my internet is fiber optic like to know why it work good for 3 year and now its not reliable just good if people walk really slow so in conclusion if you are a criminal just run and the ring will not film you RING SHOULD LET CUSTOMERS CONNECT DIRECTLY WITH OUT GOING TRUE THERE CLOUD THEN I GUARANTEES THAT YOU WILL NOT MISS ANY RECORDING WE PAID FOR YOUR SERVICE THEN LET CUSTOMERS MEMBERS HAVE OPTIONS TO ACCESS DIRECT CONNECTIONS WE PAID SO WE SHOULD HAVE BOTH CHOICE TO RECORD FROM PC AND CLOUD SO IF YOUR RECORDING DOESN'T WORK THEN PC WILL NOT MISS IT SEEING PEOPLE AFTER THEY PASS IS NOT ACCEPTABLE STOP BLAMING CONNECTIONS BECAUSE THAT IS NOT THE PROBLEM