Ring Video Doorbell

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Ring doorbell randomly disconnecting from WiFi
wifi
battery-video-doorbell
troubleshooting
... and I don't know that it has done this until I realise I've stopped receiving notifications. It has done this a number of times before and I've just taken the battery out, back in and its reconnected. I'm now away, the one time I really need to rely on this device, its happened again. How do I get this fixed urgently and remotely?? It is really making me question whether this is all worthwhile

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25-10-2021 04:32:29

Responses (1)

C
Hi @Rebe. It's possible there is some interference with the connection to your Ring Doorbell, or the RSSI may indicate that the signal strength isn't stable if it is disconnecting often. Once you're with the Doorbell again, get it reconnected to wifi and then check the [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4) to see how the signal looks. You can't reconnect the Doorbell to wifi manually if you aren't with the Doorbell, as there isn't a remote reconnect option at this time.

0

26-10-2021 08:21:46

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