This doorbell sound is rubbish compared with my old Doorbell2. Spent a lot of money for a poorer product. Thinking of sending it back and going elsewhere.
It’s unclear if you are actually asking for assistance or not.
Anyway, try all these Audio and Sound Issues Troubleshooting Guide – Ring Help
Thanks, I have tried all of that. Sound has not worked properly since installing 2 days ago. I have now e.mailed Ring and am awaiting a reply, the sound quality is far, far worse that the old ring2 doorbell which worked perfectly, so much for upgrading!