It worked for 2 weeks and now it is doing nothing. I have tried to install it again ( removed the device from the app to install it again) but it is doing nothing. It shows only a white light and if i push the orange button on the right side to reset it still does nothing. I dont know what to do.
Hey @Rimpeyy. When you have tried to reset the device, do you hold down the button on the side for 30 seconds to complete the full reset? Is the white light a fully lit up circle, or does it seem to be half full like the circle is showing a charging status? If it’s not showing a full white circle, it could be a power concern, which you can troubleshoot from our article here.