Ring Doorbell pro

Hi @Tkwtampabay. If your Live View from your Ring device is not working correctly, you can try the following steps:

We also have this Help Center article here with troubleshooting steps for audio concerns when using Live View. If you have tried these steps and are still having the same concerns, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.