Ring Video Doorbell

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Ring doorbell Pro won’t stay online

I have installed the ring doorbell pro and have been trying for approximately 4 hours to get it online. It connects to WiFi as part of initial setup and everything seems ok, however I am unable to access the live view due to installing updates but when checking the device info it is up to date. Also the doorbell will also disconnect within mins from my WiFi yet the router is in the room at the front of the house close to the doorbell and I have a strong WiFi connection. Can anyone help as I am now thinking I should look to get a refund and find an alternative.

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08-08-2020 14:36:12

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