ring doorbell pro not recieving power

Hello!I am wondering why after 1 year the doorbell just stopped relieving power? It didn’t turn on, setup mode doesn’t work, and everything is wired correctly. What is wrong?

Hi @gillianbyrne. Have you been in touch with our support team on this concern? It would be best to give them a call to have them take a deeper look into this for you. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.