Ring doorbell pro not connecting to wifi or chime

Ring doorbell pro installed and worked perfect for about 2 days then not connected. Reboot router, tried to connect to ring wifi on phone unsuccessfully, hooked up chime pro and tried to connect door bell to that but it could not be found. How do I reconnect the doorbell

Hi @TenBroeck. I would suggest looking over Marleys Hardwiring Checklist. This Community post has tons of great information on the Ring Pro. If you’ve looked that over and are still having issues, I would suggest reaching out to our support team for the next best steps. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.