My Pro Doorbell has just started notifying me about a person at my front door, even when no one is there. This happens about every 30 seconds. I took cover off and pressed button to reset to factory settings. This did not help, so I just turned every switch in app off. Any suggestions to remedy this problem.
Hi @skeet0848! Is this due to motion detection, and if so, is there a video recorded with each motion? If there is a video recorded for each motion, this is a great indicator that motion settings just need to be fine tuned. I recommend checking on settings such as motion zones, sensitivity, and motion scheduling.
If there is no video recorded with these alerts, please remove the power for your Doorbell then re-attach the wires. I recommend also removing and reinstalling the Ring app on your mobile device. I hope this helps!