Ring Doorbell Pro died for the second time ...

Hi,

Once again … no wifi anymore on my Ring Doorbell Pro.

Last time it was replaced … now same problem …

My parents have Rings too and we tried to chance things … no luck … mine stays died …

How can I request support/service … ?

Fieke

Belgium

Hey @Fieke. I’m so sorry this has happened to you. This is not the ideal experience we want our neighbors to have, and I recommend calling out support team and letting them know this is not the first time if they do not find that out once they review your account and device! For support, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know how it goes and if there’s anything else I can do for you! :slight_smile: