After following EVERY single trouble shooting suggestion…
My Ring Video Doorbell Pro is still not producing a Ring Network.
My Ring Video Doorbell Pro was installed months back and it setup instantly without an issue, was working terrific without fail until about 5 days ago.
I woke up and it was no longer connected to my WiFi. So I followed every step to reconnect it to my WiFi. Eventually I had to reset the doorbell and repeat every step but still nothing.
Then I went out and even bought a Ring Chime Pro because it was recommended that my Ring Video Doorbell Pro would be able to connect to the Chime Pro’s Ring network instead almost instantaneously.
No such luck.
My Ring Chime Pro connected to my WiFi right away without a problem.
The problem is my Ring Video Doorbell Pro is not producing a “Ring Network” to temporarily connect to.
That’s the only problem!!
It has power, the right amount of power, it goes into set up mode and everything, but it just does not produce a Ring Network of its own.
It will go into set up, the little message will pop up on my phone right away, ““Ring” would like to join (then lists the same Ring network)” — I will continuously click to join the Ring network until it fails enough times for it to take me to the “go into your phone’s settings page”… so I do and that Ring network is NEVER there. It is nonexistent on 3 different phones now.
I’ve reset 3 different phones, uninstalled the Ring app, deleted the Ring app, deleted the old device out of my Ring account…
Still NO RING NETWORK
I would love to get a replacement sent to me however Amazon will no longer accept it back because it’s alittle shy past the return back date.
PLEASE I am BEGGING someone to please help me here!!!
I cannot tell you how many hours I have plugged away at trying to get this Ring network to show up but it just will not.
Can someone please tell me what I need to do? What could be causing this? Do I need a to get a replacement Ring doorbell? Will Ring send me a replacement?
I am desperate to fix this or get a replacement sent to me because I have exhausted myself over these last several days to just get this freaking doorbell working again!!!