Ring Doorbell Pro 2 is getting to HOT over 140deg F

I had onTech install a Ring Doorbell Pro 2 is getting to HOT over 140deg F and then stop working…

Hi @JojhnathanSmith1969. If you’re comfortable looking at the wiring for your Doorbell Pro 2, you can find the installation instructions in our Help Center here to double-check. Otherwise, I would urge you to follow up with our support team for further assistance as your safety is one of our top priorities. You can give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

@JojhnathanSmith1969
Did you ever figure out why your Ring Doorbell Pro 2 was getting so hot? I am having the same issue. Ring support has not provided me with a solution.