The 1st 30 days i install the ring doorbell i didn’t have any problems with it but after the 30 day’s period is over now the ring doorbell keep losing power and i dont know whats going on? I search online for answer i found out that i may need to change the doorbell transformer, i dont know what’s my old transformer spec is but can someone tell me if this is my doorbell transformer?
Hi @l3xust0y. This Help Center article here has a sample picture of what a doorbell transformer will look like and also has information on how to change it. Most doorbell transformers can be located in the attic, garage, or a closet in your home. If you need further assistance in locating your transformer and replacing it, we strongly recommend consulting a qualified electrician.