Ring doorbell plus dose’nt show my path

Ring doorbell plus records everything on the road/path outside my yard but doesn’t record or notify if someone comes through my gate and into my front garden? How do I fix this?

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Hi @user77660. I would recommend adjusting your Motion Settings to see if it helps. First, look into adjusting your Motion Zones and increasing your Motion Sensitivity. You also should try activating Smart Alerts and make sure you have the Person option on. Lastly, check your Motion Frequency and make sure it is set to Frequent. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.

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