Ring Video Doorbell
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Ring doorbell offline
My doorbell went offline and now will not even light up. I thought at first it was the wifi connection because I have a smart light on my porch that went offline as well. After restarting the router the light works but still not the doorbell. It won't even light up when pressing the orange button or even for a hard reset. It's connected to my original doorbell wiring so battery recharge shouldn't be an issue. Anyone else have this problem?
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27-05-2020 15:34:43
Responses (1)
- W
We installed a stronger transformer. 24V. Ring worked perfectly for about 3 hours. However, the chime went nuts at night, the chime rang constantly. We had to disconnect the transformer to shut it off. Didn't matter what setting I had on the Ring doorbell. So now I have a Chime problem. But the doorbell itself, along with the video and motion detection is working.
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10-06-2020 22:57:30
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Wontwork
I have the same problem. No one can figure it out. My Ring pro is hard wired. It's getting 18V of power. When I hit the side button it sometmes flashes once. The app repeatedly keeps saying "unable to join the ring network". It does it over and over again. The electrician can't figure it out either. I'm about ready to throw it in the trash. Biggest waste of time of any wifi device connected. I've tried pretty much everything. Rebooted hte router, hard reset, soft reset, called Ring, that was a waste. too. Before it went off line, the wifi signal was strong. Then I lost it and can't get it to work. Biggest piece of junk.
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27-05-2020 21:11:07
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