Ring doorbell is not recording motion and live view is unavailable. I have checked the signal strength is good, battery is fully charged and health check says all is good. I have rebooted my router also. Attached screen shot of what I see
Hi @frase75. Those were excellent troubleshooting steps to take for your concern. You can also try rebooting your Ring Doorbell from the Ring app to see if that helps. If that fails, factory reset your Doorbell by pressing and holding the setup button for 20–25 seconds, and then reconnect it to your wifi. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.
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