Ring doorbell not lighting

Products Video Doorbells
#1

Why doesn’t my doorbell light. It can’t be seen at night to be rung

#2

Hey @rhutter. Do you have the Doorbell hardwired? What kind of Doorbell is this?

#3

2nd generation video doorbell. Not hardwired. Battery operated. Level is good.

#4

Hi @Prpldove. I assume you’re also having this concern? The Doorbell must be hardwired in order to have this constant status light, so you will not see a light at night time unless the button is pressed when it’s just battery operated.