Ring Video Doorbell
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G
Ring doorbell not connecting to Wifi
wifi
troubleshooting
cs-support
Ring doorbell not connecting to wifi after recharging ![Screenshot_20231119_175658_Ring|263x500](upload://rGCiQKKaxp8fRqdEjsMiDCcdNn.jpeg)
Please see above screenshot. Its keep repeating same steps
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19-11-2023 07:07:33
Responses (3)
J
Hi neighbors. If your Doorbell is failing to reconnect to your wifi, try the following steps:
- Factory reset your Doorbell by pressing and holding the setup button on it for 20–25 seconds.
- Reboot your router by unplugging it for a few seconds and plugging it back in.
This Help Center [page](https://support.ring.com/hc/en-us/articles/4416196955412-Troubleshooting-Tips-to-Reconnect-Your-Ring-Device-to-Wifi) has other steps you can try as well. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.
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20-11-2023 09:13:13
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user67238
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19-11-2023 05:02:44
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