Hi neighbors. After fully charging the battery, try triggering a test event in the Ring App by pressing the button and then checking the Device Health page to ensure the battery percentage has updated properly. You can also try reconnecting your device following these steps. If you’re continuing to experience problems with the battery life on your Doorbell, it would be best for you to follow up with our support team directly so they can take a closer look. You can give our support team a call at one of the numbers available here. If you are outside of the US, please go here to see how to contact support. 