Ring Doorbell Leaving Pixels Behind

Hi , Recently every few recordings throughout the day , I look back at the recordings and every time there is a object moving on camera there are pixels left behind the moving object. Does anyone know what may be the cause of this? I have a wireless ring video doorbell 3 battery powered . Thanks

Hi @user21598. Like @SolarEclipse suggested, this could be due to an unstable wifi connection. You can check the strength of the wifi connection that your Doorbell is receiving by looking at the RSSI on the Device Health screen. If the RSSI is high, try the troubleshooting tips in our Help Center article here. I hope this helps. :slight_smile: