Hi @Robmo. Checking that your Doorbell has good signal strength is a good step to take when a Doorbell keeps falling offline. Since the signal strength is good, try giving your Doorbell a factory reset to see if that helps. To factory reset it, press and hold the setup button on it for 20–25 seconds, and then reconnect it to your wifi. Rebooting your new router as well might help. We also have this Help Center [article](https://support.ring.com/hc/en-us/articles/360023559372-Fixing-Devices-Falling-Offline-Repeatedly-by-Adjusting-Your-Router) with other steps you can try. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-gb/articles/213608406) a call for further assistance.

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