Hi @Lukeb94. A good place to start when looking into wifi and connectivity concerns with your Doorbell is our Community Post on this topic [here](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4). You can also find more information on how to make wifi work for you in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360020044511-How-to-Make-Wifi-Work-For-You). You can also give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) and they can further assist you as well. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)