Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
L
Ring doorbell keeps disconnecting
hardwired-battery-video-doorbell
My ring doorbell keeps disconnecting. WiFi is perfect and couldn't be nearer to the WiFi router but keeps disconnecting. Tried charging it and it's fully charged and up to date. Anyone got any suggestions?
1624 •
0 •
0 •
16-04-2021 20:52:43
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Lukeb94. A good place to start when looking into wifi and connectivity concerns with your Doorbell is our Community Post on this topic [here](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4). You can also find more information on how to make wifi work for you in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360020044511-How-to-Make-Wifi-Work-For-You).You can also give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) and they can further assist you as well. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
0
19-04-2021 19:20:19
•