Thank you for reply Marley,
Unfortunately I am still having the same issues -
The video continues to freeze and the static noise is just not going away.
I went through all the steps you listed below and checked everything out -
My RSSI is -54 (which from your link is sufficient - I know not the best but it should be working correctly for me).
The wifi strength is marked as good in the Device Health Report / I have even moved my rooter from its normal position so that it is closer to the doorbell as well.
I have deleted the app 2 / 3 times now and reinstalled it.
I have reset up the doorbell to factory settings at least twice and still the same problems are still arising.
I have tried it with Wifi or without as suggested and it is stll the same issues. Also gone with bluetooth off to see if that helped and no it didn’t.
I am continuing to get videos that have freeze in the middle of them and time continues and the static noise is not disappating. It is getting very frustrating as I was hoping to have this setup to be clean and easy as possible but that is not the case.
Can you pleaes let me know what I should do now - do I go back to the shop and ask for a replacement one / or is there a fix that can be done remotely.
Looking forward to hearing from you.