Several packages have been stolen from in front of my ring doorbell cam. I know it works because it sends me motion alerts 16 times a day, records the packages being dropped off yet somehow stops working for 10-15 minutes right when my packages are being stolen. I have to assume the I have a way to stop the cam from recording while they are stealing my packages.
Hi @Coliopteran. Iām sorry to hear about your packages being stolen. If you have a batter powered Doorbell, Iād recommend checking the Motion Frequency settings in the Ring app and adjusting this to Frequent. This may impact the battery life as you will receive more motion detection notifications.