Several packages have been stolen from in front of my ring doorbell cam. I know it works because it sends me motion alerts 16 times a day, records the packages being dropped off yet somehow stops working for 10-15 minutes right when my packages are being stolen. I have to assume the I have a way to stop the cam from recording while they are stealing my packages.
You assume wrong of course.
All a thief has to do is run up to your porch, grab the item, and run off. Your doorbell takes a few moments to wake up and it is possible for them (or anyone) to avoid the timing of the cameras.
Hi @Coliopteran. Iām sorry to hear about your packages being stolen. If you have a batter powered Doorbell, Iād recommend checking the Motion Frequency settings in the Ring app and adjusting this to Frequent. This may impact the battery life as you will receive more motion detection notifications.