Hi @user72371. Ensure the battery has been fully charged, as it can take up to 8 hours to fully charge it. To reset the Doorbell, you need to hold down the setup button for 20 seconds. If possible, bring the Doorbell close to the router and attempt to walk through a fresh set up using the steps under Set Up a Device.

If you run into any errors during the setup process, try the troubleshooting steps outlined here. Should this issue persist, please give our support team a call at one of the numbers available here for further assistance.

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