Ring Doorbell Generation 2 Battery Replacement

I would like to say that I am very disappointed with my Ring Video Doorbell 2nd Generation. The battery refuses to charge and of course it is just out of warranty. I called the Ring customer service line and was told I needed to replace the battery. Apparently, there is no way to do that.

If I have been given false information, please let me know. I would like to get my security up and running as soon as possible.

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Hi @user69464. The Ring Video Doorbell 2nd Generation (2020 Release) has an internal battery and is not able to be replaced. I hope this information helps.

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