U
Ring doorbell Gen 2 Charging on and off
battery-video-doorbell
troubleshooting
I have a Ring doorbell 2 that I haven't gotten to connect to my app because it isn't charged. I have had it on the charger for over 15 hours and it will not juice up. It will give me a blue flashing light for about ten seconds, then the light will go off for about 30 seconds, then start flashing again and start this process all over again. I don't know if it is even issuing a charge to the battery as it won't turn on at all and I can't use the app to check. Should I just keep it on the charger or call it dead and buy a new one?
350 •
0 •
0 •
21-04-2023 04:18:24
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @user43021. Have you tried using a different charger/wall outlet? As indicated in this Help Center article [here](https://support.ring.com/hc/en-au/articles/204625160-Understanding-your-Ring-Video-Doorbell-s-LED-light-patterns), the blue led should illuminate the percent of charge until it is full. The doorbell should fully charge within 8 hours. If possible, share a video or picture of the light pattern your doorbell is producing.
0
24-04-2023 01:54:16
•