Ring Video Doorbell
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Ring doorbell gen 1 battery charging part gets too hot
battery-video-doorbell
Ring doorbell gen 1 battery charging part gets too hot when charging. The unit itself gets very hot to almost burn my finger when I touch it. should I discard this unit? this unit has an internal charger with a fixed battery inside.I bought a new battery to replace the old one, but this unit is getting hot again with a new battery.
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09-09-2022 14:00:26
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Justin_Ring
Hi @user23076. Your safety is our top priority and our support team is always available to address any safety concerns. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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12-09-2022 16:46:08
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