Ring doorbell gen 1 battery charging part gets too hot when charging. The unit itself gets very hot to almost burn my finger when I touch it. should I discard this unit? this unit has an internal charger with a fixed battery inside.
I bought a new battery to replace the old one, but this unit is getting hot again with a new battery.
Hi @user23076. Your safety is our top priority and our support team is always available to address any safety concerns. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.