For the last few months I’ve been experiencing some very weird issues on my Ring Doorbell 3.
I get a notification to say there is motion or someone at the door, and I cannot view the live feed or recordings of the events. Everything in the footage is just black.
But here’s the strange thing, I can still see snapshots taken before and after though. I recently charged the battery to see if that was the problem but the issue persists.
I’m beginning to believe it might be faulty as everything has worked flawlessly for the last 6 or so months prior to this issue. No sudden changes have occurred on my network, the Ring is directly in field of view of the Chime Pro which is about 4 metres away from my access point.
Why would this be happening all of a sudden?
I’ve attached some photos to demonstrate my issue.