Responses (26)

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jdinatx

I have exactly this problem. Sensitivity settings for the door bell are set to lowest possible. It still triggers, all. the. time. Any solutions out there? ring?

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21-02-2022 15:07:48

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J

jdinatx

Also, I turned OFF all notifications from the doorbell, yet I still get them. So it's a dashboard s/w issue? And we're all trying to debug our doorbell? Well, it's certainly an issue and a very annoying one.

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21-02-2022 15:32:05

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f8ba7afeca390c63dfeddd5fd2a4a0
the Front door had the answered ring notifications(the door ring had a real ring too), but the video showed that there was no one here. The weird situations happened two times morning today. did someone have the same situation? 
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18-03-2022 17:44:26
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Caitlyn_Ring
Hi neighbors! If you've tried the previous troubleshooting steps posted throughout this thread and you're still experiencing concerns with false notifications or multiple notifications, I would highly recommend following up with our support team for more in-depth troubleshooting assistance. They can ensure all applicable troubleshooting is performed and narrow down what is causing your concern. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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21-03-2022 20:46:10
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leah80010
My doorbell is connected to my Alexa devices and recently (the last week or two), my Alexa devices have started to announce "Someone is at your front door." Motion alerts are disabled. My ring device is not capturing video and there is no motion near my house. When someone actually presses my doorbell, the Alexa devices will show a live view of the camera. I have tried disabling the Alexa skill and re-enabling it. I have tried actually pushing the doorbell to see if it is stuck. I have danced around to cause "motion." Its driving me crazy and making my dog bark for no reason.
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18-04-2022 18:08:30
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CJCornell
I have the SAME problem. Brand new ring(2) - ... battery powered - not direct. and about once a day I get a ring doorbell chime. Nobody there. nothing there. No motion detect alert or anything ... but the chime rings as if someone pressed the button. Brand new install - June 12th.
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17-06-2022 16:49:01
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