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Ring Video Doorbell

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Ring doorbell false notifications
troubleshooting
notifications

my ring doorbell is constantly alerting me to someone being at my door. There is no one there, device health etc all fine. I've depressed the bell button to ensure its not stuck. Motion detection set to people. Help please ?

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0

13

20-04-2020 09:13:49

Responses (26)

  • J

    I’m having the same issue which started ever since we did not renew the video recording service. Can’t help but wonder if it’s not programmed to annoy you with multiple notifications so that you renew the service that enable you to view past events.

    0

    27-12-2020 07:50:31

    • P

      I'm having this problem too on both my ring doorbells at 2 different addresses. Reset both devices and it didnt help the matter. Replying here to follow this thread in case it gets solved.

      0

      10-01-2021 07:24:29

      • M

        I am having a similar problem. I have received notifications and alerts that I have a missed ring and there is someone at my door when I checked the playback of the video there is no one there. The doorbell rings and lights up as of it has been pushed and an alert comes through to my phone and Alexa device! Has anyone managed to solve this problem?

        0

        18-01-2021 11:47:34

          K

          My door bell rings 3 to 4 times a day for no reason. Not just motion announcement but a proper door bell ring, as though someone pressed the door bell. Is there a solution to this problem?

          0

          02-02-2021 06:02:10

      • I

        Just got My Ring device two day ago, and already having issues, this was supposed to be a helpful tool, but now it’s just given me something else to worry about. Has this issue been addressed? If so how do I go about getting mine fixed!!![image|231x500](upload://jsG0FFJnaiW3ZMzPkpxWw31QMfd.jpeg) All day nonstop!

        0

        11-02-2021 06:35:18

        • A

          I have been having the same issue. Got my ring doorbell two days ago, and today it started giving me these ghost doorbell notifications every minute. I called support twice, reset it multiple times, nothing. Still get notifications every minute. Ended up having to send me a replacement. Seems that Ring has no clue or fix as to why this is happening. SMH. ![RPReplay_Final1615533992 (1)|video](upload://6Zq1NW6KAgZyQ2bK2APg7B3xO3U.mp4)

          0

          12-03-2021 07:34:28

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