Ring Doorbell Elite - Issues with external Chime

I have a Ring doorbell Elite connected to a mechanical chime and has been working fine until last week. The chime stopped making the sound, I do receive the notifications in my app.
My chime is BK242LWH which is in your compatible chime list.

If i test the chime with the voltage needed is working perfectly, it seems the ring doorbell is not sending the voltage to the chime. Any inputs here? Thanks

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A post was merged into an existing topic: Ring mechanical bell stopped working