I’ve got the Ring door view, only had it since 30th sept 2023, worked perfectly since until yesterday when it started showing as “offline” now it does the same as yours, chime is upstairs and it still works perfectly with no connection issues. I’ve had it reconnect once but, I had to take the whole thing off the door, bring it inside the house, reassemble it and do the setup in the kitchen, it then connected and did an update, then disassembled it and reinstalled on the door where it connected perfectly fine, then today it’s offline again. Not good.