Ring Doorbell cover is broken

Products Video Doorbells
1

Hi,

I was replacing the battery of my Ring doorbell (as usual) when the cover broke into 2 pieces. I’m not sure who and how to reach the Ring Support Team to find a solution. We’ve been using Ring since 3 years and are really happy about the product and would like to find a solution to keep it. I tried to glue it together but unfortunately that doesn’t work.

Many thanks for your help,

Jean-Loup

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2

Hi @JLSenski. Definitely give our support team a call at one of the numbers available here. They can check the warranty and see if they’re able to send out a replacement faceplate for you. If you are outside of the US, please visit here to see how to contact support. :slight_smile: