Ring doorbell connection

My doorbell says that it is connected to WiFi but no Internet connection. Please help

Hey @Robbo966! If you’ve successfully completed a setup, it certainly should be connected to your Wifi. Please ensure the Doorbell is nearby the router and fully charged so it is able to operate sufficiently. If this concern persists, I recommend reaching out to our support team, at 800-656-1918, for more in-depth troubleshooting.