Ring doorbell connecting to existing chime

Products Video Doorbells
1

Hi,

I have recently purchased a ring doorbell (I have it all working which is good) but I have one issue with connection to my existing chime.

I have swapped over both connections to the back of the doorbell with no success. I have seen some videos which suggest you need a diode between the screws in order for this to work ? Is this the case

The model i have is ring 2nd gen

Many thanks

2

Glad you asked, @Aalliedassault! For the Video Doorbell 2020 release (2nd gen), there is no diode needed, even if using a digital chime kit. I recommend also checking our chime compatibility list, to ensure the model chime kit being used is indeed compatible. I hope this helps! :slight_smile: