Ring Doorbell Camera

The camera on our Ring doorbell is not working - all other troubleshooting did not correct the issue. Both the motion and doorbell are still working. Is there an option to replace the doorbell camera? If so, where can I find one?

Hey @maledoux. To get this sorted out, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.