Ring Video Doorbell
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ring doorbell blue led stays on (charging indicator) and drains the batt.
my ring doorbell was empty and needed a recharge while it was wired. after i recharged it the blue led ring charging indicator wont stop. it just stays on draining my battery after 18 hours or so. also when i recharge it and i check the status it does not show it is recharging . but it does recharge because the percentage is going up . i tried the 15 second reset + removing the device and setting it back up. And let it completly drain and recharge it afterwards but nothing seems to work any tips or help on this. the doorbell is abouth 1,5 years old
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04-05-2020 11:11:55
Responses (1)
- J
All the tips you you provided have been tried. but do not seems to change any thing. The issue still remains . After charging and disconnecting the charger the blue led ( that indicates how much the door bell has been recharged = charging indicator) stays on . and because the blue led stays on the battery drains realy fast . So when i refresh the the door bell. Its not registrating that the doorbell is charging while when i refresh i do see the battery % go up while it still says its on battery. i can see it is refreshing because the last health control time changes . Is there a way that i or ring can read out logs from the device ? or do a factory reset ?
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07-05-2020 11:44:35
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johnmassis
if any information is needed please ask.
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05-05-2020 08:28:37
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