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W

Wob

Ring doorbell batterry

battery-video-doorbell

troubleshooting

Ring doorbell battery went from 30+ hardly had done any recordings then an alert popped up that it was on 7%. This remained on overnight. Next morning when I went to remove battery it was on 29% Why?

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27-05-2023 11:52:41

Responses (2)

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Tom_Ring

Hi @Wob. What specific doorbell model do you have and what is the RSSI for this device? Is this device hardwired or connected to a Solar Panel? This information will give us a bit more insight into what is happening.

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30-05-2023 02:21:09

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Wob

My ring doorbell does exactly the same. Received an email it was on 5% last night, this morning it is on 20%. Video doorbell 4 RSSI—51. Only changed 3 weeks ago and not made many recordings

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10-02-2024 06:46:30

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Caitlyn_Ring

Hi @Wob. In order to help, we will need a bit more information. Do you have a Ring Solar Charger installed on the Doorbell? Is this Doorbell connected to existing doorbell wiring? Hardwiring or attaching a Solar Charger to a battery powered Ring Doorbell provides a trickle charge to help extend the amount of time between manually charging the battery.

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12-02-2024 05:45:02