Ring Video Doorbell
Ring doorbell 4 keeps disconnecting
Ring doorbell 4 battery operated. The doorbell keeps going offline. I have to reconnect it and try for at least 30 mins to do it and nope it doesn’t do it. Then I’ll try a couple off hours later and it still won’t connect. But then out of the blue it will connect. It will be connected for about 5-7 days and then do the whole thing over again disconnect. I have 2 battery and always have one at 100% to put in when the door disconnects so it’s definitely not the battery. It’s driving me mad !!!! Anybody been in this situation?? Thankyou x
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18-07-2023 01:16:37
Responses (2)
- C
A post was merged into an existing topic: [Battery keeps disconnecting](/t/battery-keeps-disconnecting/136021/7)
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25-07-2023 10:02:35
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Tom_Ring
Hi @xxsarah1982xx. What is the RSSI for this device? This information is located in the Device Health menu of the Ring app.
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20-07-2023 02:08:23
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