Ring Doorbell 4 Battery Issues

Products Video Doorbells
1

I apologize in advance if this has been asked before as i couldn’t find any related information regarding the Doorbell 4 battery issues.
I recently purchased the Video Doorbell 4 based on the information I found which mentioned that the battery should last from 6 to 12 months.
After receiving the order and installing it I noticed that the battery didn’t even make it past one month.

I’m reaching out for help in resolving this problem or getting more details on how to improve the battery performance.
The battery model number is 5AT3S3 and all settings are set to recommended and no changes have been made.

Thanks

2

Hi @Waseem. How long the battery will last on a charge is dependent on various factors, including activity levels, weather, and the wifi connection. With a strong internet connection, mild weather, and average activity levels, the battery will last longer before needing to be recharged than if you have a lot of activity and a more unstable connection. If you find that the battery is draining more quickly than expected, try reviewing the information and troubleshooting steps here. I hope that helps!