G
Ring doorbell 3+
battery-video-doorbell
troubleshooting
Hi since I have done updayptes on my ring doorbell 3+ it won’t work saying no network, tried re connecting but when pressing the reset the white light won’t spin, I have charged the battery any help
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10-10-2023 05:58:06
Responses (1)
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Tom_Ring
Hi @Goughy. If your device is completely unresponsive and you have a fully charged battery, you'll need to reach out to our support team. Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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12-10-2023 03:42:41
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