Ring doorbell 3+

Hi since I have done updayptes on my ring doorbell 3+ it won’t work saying no network, tried re connecting but when pressing the reset the white light won’t spin, I have charged the battery any help

Hi @Goughy. If your device is completely unresponsive and you have a fully charged battery, you’ll need to reach out to our support team. Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.