Ring Video Doorbell

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Ring doorbell 3

Since last night no live view Bell not working and just a blue circle flashing.app shows all operational any ideas ? thanks I've rebooted the Wi-fi router just in case but that's all ok

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02-09-2020 07:00:13

Responses (1)

  • C

    Hi @Louise12345. If the Doorbell isn't working properly despite appearing as online in the Ring App, I'd recommend walking through a reset and a fresh setup in the Ring App. You can reset the Doorbell by holding down the setup button for at least 20 seconds. After that's done, you'll want to run through a new setup in the Ring App by following the steps under Set Up a Device. Once the new setup has finished, test out the Doorbell and let me know how it's working for you. :)

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    03-09-2020 16:17:21

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