Ring Video Doorbell
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Ring Doorbell 3 Wifi connectivity issues
I just wanted to post to share some information with anyone trying to set up a Ring Doorbell 3 Plus. I've spent the good part of half a day trying to trouble shoot why my Chime and my Doorbell won't connect. changing wifi codes, settings, channels on my router etc...What finally worked was using the number barcode on the back on the device to connect rather than scanning the QR code. Something must be preventing a connection when using the QR code. Very frustrating but thankfully we have resolved it now. I hope this helps someone else from wasting hours of their time.
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16-11-2020 21:25:54
Responses (1)
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@CharliesThats What I did...Got it all set up "on the bench", then installed...Both the doorbell & the chimes show as being Online, Health check on both shows good wifi etc....but nothing does anything... :(EDIT:I just noticed that through the App, I can turn the night-light on/off on the Chime...so it MUST be connected....Maybe its JUST an issue with the Bell 3 Plus?
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18-11-2020 11:50:42
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mburton2
I recieved a Doorbell 3 Plus yesterday & had some issues connecting it (Taking several tries before a succesfull set-up.Now I'm tring to use the doorbell, & whilst showing in the App as On-line, cant get anything to work (No notifications sent to the App or Chimes 2 pro. I only get a little "chirp" from the doorbell when the button is pressed.I cant do a live-stream.....& the battery went from 100% to 58% overnight (Between 10pm & 6 am)..I'm going to try setting it up again, but ignoring the QR-code (Which, I'll add, I had to ignor when setting up the Chime-unit).
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18-11-2020 10:51:49
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