My ring doorbell 3 keeps going offline .
Has had new battery which made no different, router is only 2 m away from device , plus has chime pro as signal booster - no difference
Any idea welcome
Hi @user33669. If your Doorbell 3 keeps falling offline, try the following steps:
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Reboot your router by unplugging it from power for 10 seconds and plugging it back in.
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Disable any active VPNs.
We also have this Help Center article here with other steps you can try for your concern. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.