Ring Video Doorbell

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I
Ring Doorbell 3 not working with my Integrated Chime
troubleshooting
hardwired-battery-video-doorbell

I tried connecting my new Ring Doorbell3 to the hard-wiring chime system by replacing my old doorbell. When I press the doorbell, I don't hear the indoor chime. I checked my chime system and its model is included in the "Mechanical Compatible" list. It's a Broan Model 972. I've put it snug behind the screw in the back to complete the circuit. I even tried switching the wires. Still no luck. What can I do so that we can hear the doorbell indoor?

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08-05-2022 20:43:18

Responses (3)

  • T

    Hi @iou2buckz. In the Ring app, select your Doorbell. Next, you'll select Device Settings > General Settings. You should see an option to select your Chime Kit type (Digital, Mechanical) and make sure you have Mechanical Selected. Let me know if this helps.

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    10-05-2022 22:30:46

    • U

      No. I used Digital type 1 and 2.

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      25-08-2023 17:32:24

        T

        Hi @user56040. I'm not really sure what you're talking about. Try providing a little bit more information so I can better assist you with your concern.

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        28-08-2023 15:24:21

    • T

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      28-08-2023 15:24:36

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