‎Ring Doorbell 3 not giving a live view

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Chipster2015

Ring Doorbell 3 not giving a live view

battery-video-doorbell

troubleshooting

Hi there, my version 3 doorbell has all of a sudden stopped working and connecting to my Wi-Fi. It will connect when even on top of router. I’ve done the reset, and it’s connected, but now not allowing me to get a live view on the app or any notifications! Any ideas! It stopped working on the 6th December 2021!

2096 •

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08-12-2021 10:47:44

Responses (1)

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Caitlyn_Ring

Hi @Chipster2015. Check the RSSI for your Doorbell on the Device Health page, as the RSSI is a measure of the Doorbell's connection to your wifi network. You can read more about RSSI in our Community Post [here](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4), and find some troubleshooting tips and tricks for Live View concerns [here](https://community.ring.com/t/ring-live-view-not-working-or-connecting-ring-troubleshooting-tips/249) as well. I hope this information helps. :)

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09-12-2021 08:54:21

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