Ring Doorbell 3 is discharging even hardwired!

I recently bought a Ring Videodoorbell 3 and a new transformer 24Vac with 1A (so 24VA). I installed it yesterday and since then, the battery drop from 77% to 71%!

The only moment it has charged was at night, where the battery changed from 73% to 74%.

What can be happening? Shouldn’t it be charging?

Hi @vctgomes. Hardwiring a battery-powered Video Doorbell will provide a trickle charge to the battery so you may not have to charge it as often. Depending on the activity level of your Doorbell, it may still discharge more quickly than it can be charged via the hardwiring. For more information, review our Help Center article here.