Ring Doorbell 3 Faceplate Clip Broken 1 Year Warranty Claim

Hi there Ring Support,I bought a Ring Doorbel 3 back in XXXX and it has been perfect since I bought, soon this year when I was recharging the battery I discovered the face plate clip that is on the actual Ring Doorbell itself had broken off. I was shocked to discover this, as I am usually a very gentle guy when I recharge the battery, I remove slowley and carefully, and when I found this out I was confused on how. I would like to know whether I can get a warranty claim and get it replaced or repaired by Ring. I bought this from Costco Australia, however I still have the manufacturers warranty which Ring provided themselves. PLEASE HELP!